Delivery Information

The Goods you order will be delivered to the address you give when you place your order, except that deliveries are not made outside the United Kingdom, and some parts of the United Kingdom (Channel Islands, Scottish Highlands and Northern Ireland) are not covered.

If delivery cannot be made to your address or cannot be made within 30 days of your order, we will inform you as soon as possible, and either refund or re credit you for any sum that has been paid by you or debited from your credit card for delivery or agreed an alternative date for delivery of the Goods.

If you order Goods from us for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes together with all handling charges, shipping costs and insurance which may apply to your order. Please note that we have no control over these charges and cannot predict their amount.

Please contact your local customs office for further information before placing your order.

If an order for delivery to an address in mainland Britain is received by us by 2pm on a Monday to Friday (excluding bank holidays and the period between 23rd December and 2nd January), the Goods in question are in stock and your payment has been received in cleared funds then we will usually dispatch the Goods the next working day.

Delivery of some Goods may be by a service which requires a signature on receipt. If there is no one at the address given who is competent to accept delivery of the Goods and provide the required signature, you will be notified of an alternative delivery date or a place to collect the Goods. You will be responsible for any extra delivery charges associated with any such re-delivery.

When you receive your order it is your responsibility to examine the Goods carefully for any damage and to check they are the correct Goods. If any damage is present or you have received the wrong Goods please notify us at the earliest possible opportunity. If signing for the Goods and the parcel and/or the Goods are damaged, please sign for the Goods and mark the delivery note “Received Damaged”

Every effort will be made to deliver the Goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, we will inform you as soon as possible.

You will become the owner of the Goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.