Achieving our ISO 9001:2015 certification is fantastic news and means our customers have complete assurance that Hearing Products International limited operates to the highest quality standards and that all regulatory requirements are met for our products and services while we continually strive to maintain and improve these standards that set us apart.
One of the new parts of ISO 9001:2015 is to continually examine the risks and opportunities for improvement and to put in place operational controls to effectively manage and measure our performance.
It also helps us measure client satisfaction and enables us to continually improve our processes to ensure we identify all present customer needs and identify and asses future requirements, as customer satisfaction has always been a fundamental part of our business.
We are extremely proud of our achievement and will strive to continually improve the quality of our products & services that in turn increases the satisfaction of our customers, employees, shareholders, suppliers & society at large!
For a full definition of what ISO 9001:2015 means visit the BSI website: